FAQ


FREQUENTLY ASKED QUESTIONS

What is Myfunvelope?

MyFUNvelope is Canada's most affordable craft subscription box delivering fun to children ages 3-9. Our mission is to provide an affordable craft subscription that inspires children, and keeps them interested and engaged. Each month, you will receive a themed craft kit right to your doorstep. your Myfunvelope will contain 4 craft projects or activities, one STEM (science, technology, engineering, and math) activity to promote hands on learning, a learn-to-draw card, and a paper craft. Markers, scissors and glue dots are also provided.

 

How can I sign up?

To sign up for Myfunvelope monthly craft subscriptions click HERE. Its simple and free to cancel anytime.


How much does shipping cost?

We are proudly a Canadian company so shipping is FREE anywhere in Canada. Shipping to the United States is $8. 


Whats included in each Myfunvelope monthly box?

Each month your child's craft subscription will include four pre-packaged crafts and activities with easy kid friendly directions. It  will also include one STEM (Science, Technology, Engineering, and Math) activity kit focusing on making learning a fun hands on experience. Everything they need to complete the crafts will be included! Even the glue, markers, and scissors! 

The first funvelope your child will receive will include a pencil case that the child decorates and uses to store the scissors, and markers  they will use for future craft projects each month. Also included is a learn to draw card, a a fun printable as well as other small toys or activities. Each month follows a new and exciting theme. These themes will never include holidays. So there is no risk of the child receiving holiday crafts after that months holiday. You will be amazed how much fun we can pack into these funvelopes!


How much does it cost to sign up?

Myfunvelopes cost $18 each month and are billed on a month to month basis! So you can easily cancel at any time. On the first of each month you will be automatically charged the $18. When you first sign up you will be charged a $5 one time sign ups fee. Myfunvelope is proud to be the most affordable children's craft subscription box in Canada.


Do Myfunvelopes include holiday crafts?

No Myfunvelopes don't include holiday crafts for two reasons. The first being that we wanted myfunvelope to be available to all children regardless of what holidays and beliefs are celebrated in their home. the second reason is subscription boxes that include holiday crafts often arrive after that months holiday is over. What fun is that! Myfunvelope will soon be offering single boxes to be purchased seperatly before Christmas, Halloween, and Easter.


What is the recommended age for children subscribing to Myfunvelope?

Myfunvelopes are designed for children ages 3-9. However we have heard from many parents that older children do enjoy myfunvelopes crafts as well.


What are the benefits of a craft subscription?

Life is busy! We know! Myfunvelope does the work of preparing hours of fun so you don't have to. We also try to keep our kits as mess free as possible. W promise no glitter! Everything you need is included so its easy to embrace the creative process. The crafts in these kits are high quality and most can only be purchased in bulk from our suppliers. All of the crafts in our subscription boxes have been kid tested by Myfunvelope. We also provide easy to follow detailed description of how to assemble each craft with a colour photo of each finished craft within the kit.


Do you Offer Sibling Discounts or add ons?

At this time we don't offer a discount for siblings. Myfunvelopes are packed so full it would not be possible to include the supplies for a second child.  However if you message us we will give you a 15% off the first month discount code that you can use on your orders.


When will my craft subscription box arrive?

For Subscriptions, the cut-off  day to sign up is the tenth of the month. If you signed up for Myfunvelope between the 1st and the tenth your first order will ship the same month. If you sign up after the tenth your first order will ship out the following month. We ship out on the fifteenth of each month with an estimated delivery date of 5-12 business days. For the month of December we ship out early for those that are wanting the craft subscription as a Christmas gift.


How do I cancel my subscription?

Canceling is a simple process. Simply log in on the Myfunvelope website and click on cancel subscription. Or just send me a message that you wish to cancel and I will cancel your subscription. Please cancel before the first of the month if you do not wish to receive that months craft kit.


How do I offer suggestions?

We would love to hear from you! If you have any suggestions or ideas please contact us at [email protected] we love to hear your theme ideas or any other suggestions you may have. We also love to receive photos of children enjoying their myfunvelopes. If you wish to send pictures that we may share on our pages please send them!


Can I order Myfunvelope as a gift?

Of course you can! When you place your order you will be instructed to click if your order is a gift. 


When am I billed if I sign up for a monthly plan?

You are billed for your first package on the day that you sign up for your subscription. Subsequent monthly charges will be billed on the first of each month.


Will I be notified when my package ships?

Yes, you will be notified by email each month when your Myfunvelopoe craft subscription box ships.


What shipping method do you use?

We use Canada Post to ship Myfunvelopes within Canada and the US. You will receive an email when your parcel is shipped. You can expect your parcel to arive in 5-12  business days.


What happens if I move? How can I change my address?

If you want to change your address, log into your account and you will be able to update your address information. If you have any trouble you can email at [email protected]. Address changes must be in place by the 1st of the month.


How can I update my payment information?

Updating your payment information is easy. Log in in to your account. Click on the billing tab to update your info.


What happens if there's a problem with my box?

Let us know! If you're not happy or if something is missing send us a a message and we will fix it. Contact us [email protected]. In most cases we will replace damaged or missing items.





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